Q: Where can I find O.O.T.W. dolls, pets and accessories?
A: O.O.T.W. products are available at major retailers nationwide including Target, Wal Mart, Toys R Us and online at Amazon.com.
Q: When will the new dolls be available?
A: The second wave of O.O.T.W. dolls will be available late this fall.
Q: How do I replace the batteries inside of my O.O.T.W. doll?
A: Underneath the feet of the dolls you will see a small screw. Use a Phillips screwdriver to remove the screw. Remove the small plastic cover and carefully remove the used batteries. Replace these with two new triple A batteries as directed. Place the plastic cover back on and fasten the screw back in its proper place.
Q: How can I contact someone about my O.O.T.W. toys?
A: You can email us at info@ootwgirls.com or call at 1-800-974-7856.
Q: Where can I find more information on O.O.T.W.?
A: You can find out more about O.O.T.W. on our facebook page, www.facebook.com/OOTWGirls or our blog www.ootwgirls.com/blog/
Q: The website is not working well on my computer?
A: The O.O.T.W. site was made with the most current internet technology, make sure you are viewing the site with the most current version of your browser for best results.